The not-so-boring FAQ

It's a simple monthly fee with no setup costs and a minimum terms of 6 months — after that, it’s month-to-month and you can cancel anytime. It's a fully managed service that includes unlimited content updates so you never have to touch your site again — we do everything for you while you focus on running your business.

A lot! The base plan includes a professionally designed, hand-coded website with hosting, a domain, unlimited content updates, ongoing support, a free design refresh every 3 years, technical SEO optimisation, and copywriting done for you. The idea is that it comes with everything you need to look professional online and support your business as it grows. We also have automated lead follow-up, lead recovery, and reputation management features available on higher plans.

There's no catch. Our business model only works if we're able to form long-term, ongoing relationships with our customers, and we believe the best way to do that is to provide an exceptional service at an affordable price and be open and honest about what is and isn't included.

Yes! Call, text, or email us anytime. If you have a question Friday evening, just send us a message! We’re a small business too, so we know how valuable this is.

Any updates to existing content — things like swapping images, updating text, changing pricing information, updating opening hours, etc. The idea is that you don't have to spend time doing those things yourself or worry about breaking things. Just chuck us a message and let us do it for you. Bigger changes — like adding new pages, redesigning entire page sections, or building new features — cost extra, but we’ll always give you a clear price before we start.

Just send an email to our support email address so we've got it in writing. We'll add it to a queue and get it done as soon as possible.