FAQs
Got questions? We’ve got answers! Dive into our FAQ to discover how our web design services work and what we can create for you. Wondering about something specific? Check below — and if it’s not there, just reach out!.
Our subscription plan is designed to be low commitment and flexible. It lasts for a minimum of 6 months, and after that, it’s month-to-month — you can cancel anytime. Once you cancel, the website stops being serviced, and we retain ownership (otherwise the model wouldn’t work for anyone!). The subscription starts only when you’re happy with the design, giving you confidence that what we build is exactly what you want.
A lot! You get a professionally designed, hand-coded 5-page website, hosting, a domain, unlimited edits, 24/7 support, lifetime design updates every 3 years, technical SEO optimisation, copywriting for your included pages, and a custom-coded build that’s fast, accessible, and secure. Add-ons are also available for extra pages, CMS collections, and internationalisation (multi-language support). The idea is that it comes with everything you need to look professional online and support your business as it grows.
No catch. The idea is to form long-term relationships with our customers so that it pays off over time and works for everyone — our customers get an excellent level of service at a manageable cost, and we get a steady, reliable cash flow. There are no tricks, it just means we have to absorb the risk that comes with offering a subscription with such a low minimum commitment (6 months) and try our best to deliver something exceptional so that our customers stay with us for the long term — and that’s a risk we’re willing to take!
Yes! Call, text, or email us whenever you need help. We’re a small business too, so we understand that your website doesn’t keep office hours.
Mostly updates to existing content — things like swapping images, updating text, changing prices, updating opening hours, adding testimonials, etc. Bigger changes — like adding new pages, redesigning entire page sections, or building new features — cost extra, but we’ll always give you a clear price before we start.
You can send us an email to our support email address. It would land in our ticketing system and be placed into a queue. We aim to be quick, clear, and helpful every step of the way.
The minimum subscription is 6 months. After that, you’ll switch to month-to-month and you can cancel whenever you like. This gives you enough time to see your website in action and decide if it works for you, without feeling locked in.
Absolutely! We offer unlimited edits as a pay-monthly add-on for lump sum customers.
Okay, not a problem! For general enquires just reach out using this form and we’ll get back to you as soon as possible. If you're ready with your project details, feel free to explore our project planner for a clearer, more structured process.
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hello@venturewebsolutions.co.uk